MA The Maintenance Academy Maintenance 215 · Black Boots Initiative · shared with Foundational Fundamentals

← Property Maintenance Technician

Study guide: Property Maintenance Technician

Read these alongside the lessons. The reading list is free, official material from the agencies and code bodies that set the rules. The key terms and practice questions come from each lesson.

Reading list

Codes are adopted by each state and city, sometimes with changes. Check the edition and rules for where you work on the course page ("Rules where you work").

Welcome to Property Maintenance

The maintenance technician's job, tools, and safety.

2 lessons. Key terms, practice questions and written questions open with a plan. See plans.

Electrical Maintenance and Repair

Outlets, switches, GFCIs and fixtures; smoke and CO alarms; breakers and when to call an electrician.

3 lessons. Key terms, practice questions and written questions open with a plan. See plans.

Plumbing Maintenance and Repair

Toilets, faucets and drains; leaks, shutoffs and water heaters.

2 lessons. Key terms, practice questions and written questions open with a plan. See plans.

Heating Systems

No-heat calls, carbon monoxide safety, and steam and hot-water heat in older buildings.

3 lessons. Key terms, practice questions and written questions open with a plan. See plans.

Air Conditioning

No-cool calls and preventive care; window units, PTACs and mini-splits.

2 lessons. Key terms, practice questions and written questions open with a plan. See plans.

Appliance Maintenance and Repair

Refrigerators, ranges, dishwashers, washers and dryers.

2 lessons. Key terms, practice questions and written questions open with a plan. See plans.

Interior and Exterior Maintenance

Drywall, paint, doors and floors; locks and unit security; exterior and grounds.

3 lessons. Key terms, practice questions and written questions open with a plan. See plans.

Make-Ready and Preventive Maintenance

Turning a vacant unit, and running a preventive maintenance program.

2 lessons. Key terms, practice questions and written questions open with a plan. See plans.

Work Orders, Emergencies and Compliance

Prioritizing work orders and emergencies, fair housing and respect, and lead-safe work in older housing.

3 lessons. Key terms, practice questions and written questions open with a plan. See plans.